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These Business Terms and Conditions apply to purchases in the www.frpneu.cz e-shop. The Business Terms and Conditions regulate the rights and obligations of the seller and purchaser. Contact details e-shop name: www.frpneu.cz Operator: FLEKC s.r.o. Registered office: Dany Medřické 1001, 252 64 Velké Přílepy ID No.: 27458920 VAT ID No.: CZ27458920 Incorporated in the Commercial Register administered by the Municipal Court in Prague, section C, file number 113667 Telephone: +420 777 889 869 e-mail: info@frpneu.cz Contact address: Ke Statkům 16, 252 65 Tursko List of business premises: Ke Statkům 16, 252 65 Tursko Working Hours: Monday–Friday: 9:00 a.m. – 6:00 p.m., Saturday (March–April, October–November) 9:00 a.m. – 3:00 p.m. Bank details for purchase order payment Please, transfer the payment to the following bank account:
A/C No. 2384734001/5500
Bank details for payments from abroad:
IBAN: CZ8455000000002384734001 SWIFT: RZBCCZPP
Use the purchase order number as the variable symbol of the payment.
The goods will be delivered to you after the payment is received.
Your purchase order cannot be completed without the payment received. If you have not received an e-mail or if you have forgotten the purchase order number for the variable symbol and/or the correct sum to pay, please contact us on the aforementioned telephone number or at the provided e-mail address and we will provide you with the missing details. Additional bank details: • CZK Fio banka. Bank account number: 2600616131/2010 • EUR, USD Raiffeisenbank. Bank account number: 2384734001/5500 IBAN: CZ8455000000002384734001 SWIFT code: RZBCCZPP • EUR Commerzbank AG. Bank account number: 0322714700/6200 IBAN: DE35 8504 0000 0322 7147 00 • EUR Fio banka. Bank account number: 2500616134/2010 IBAN: CZ8720100000002500616134 SWIFT code: FIOBCZPP • EUR Sparkasse ON. Bank account number: 232061874/SP IBAN: DE52 8505 0100 0232 0618 74 SWIFT code: WELADED1GRL
Information The information about goods and prices specified by the seller is binding, unless an obvious error is concerned. Prices are presented including all taxes (such as VAT) and fees, except for costs related to goods delivery. The information about the accepted methods of payment is provided hereunder. The seller does not require any fees related to individual methods of payment with the exception of cash on delivery. According to the Act on Registration of Sales, the seller is obliged to issue a receipt attesting the purchase. In addition, the seller is required to register the received money with the tax administrator on-line; in the case of technical difficulties then no later than within 48 hours. Acceptance of an offer with an amendment or variation shall not refer to the acceptance of the offer. Acknowledgement of the wording of a contract concluded otherwise than in writing showing deviations from the agreed wording of the contract shall have no legal effects. Acceptance of not requested performance on the part of the purchaser shall not refer to offer acceptance. Photographs provided on the e-shop website correspond to goods offered for sale.
Delivery of goods The seller will deliver the complete goods to the purchaser no later than within 10 days as of the purchase order confirmation, unless a different time limit for delivery is specified for individual goods. If the goods are designated as “in stock”, the seller will send the goods no later than within two business days. The purchaser is obliged to accept the goods and pay for it. It is recommended that the purchaser inspect the goods as soon as possible upon takeover. Documents accompanying the goods, such as tax documents, receipts, and certificates, will be sent by the seller to the purchaser upon the goods acceptance and no later than within two days as of the goods acceptance on the part of the consumer. Upon the purchaser’s request, the seller will confirm in writing the scope and time limit of the seller’s obligation arising from defective performance, including the way in which the purchaser may claim their rights therefrom.
Price and method of delivery – information here Should the seller fail to comply with the time limit for delivery or dispatch of the goods, the purchaser will be provided with a discount of 5% of the price on their future purchases. The aforementioned provision does not affect any other claims of the purchaser. Should the purchaser fail to accept the goods within the agreed time limit and should this fact constitute a violation of the purchaser’s obligation, the purchaser must pay to the seller a fee of CZK 10/day for keeping the goods in the store, however, CZK 300 at the most. The seller is authorized to sell the goods only after the purchaser was notified in a provable manner by e-mail and provided with a new reasonable time limit for acceptance. The seller is authorized to increase the proceeds from sale to be paid by the purchaser by the costs related to storage and those related to unsuccessful delivery of the goods on the grounds of a lack of assistance on the part of the purchaser in the amount necessarily incurred. Purchase order cancellation and withdrawal from the contract The purchaser may withdraw from the contract within 21 days as of the acceptance of the goods or the last part thereof, namely regardless of the method of the goods acceptance or payment method. The purpose of the time limit specified above is to provide the purchaser with the opportunity to familiarize themselves with the nature, properties, and functionality of the goods. The purchaser is authorized to withdraw from the contract at any time prior to the goods delivery. The purchaser must send or hand over the notice of withdrawal to the seller within the time limit of 21 days. The purchaser is not obligated to specify the reason for withdrawing from the contract. To make communication easier, it is advisable to specify in the notice of withdrawal the date of purchase or contract/receipt number, bank details and selected method of returning the goods. The seller is obliged to refund the purchaser the full amount corresponding to the price of the goods and costs incurred in relation to delivery thereof within 14 days as of the date of withdrawal from the contract, namely in the same manner in which the payment was received from the purchaser. If the seller provides several options for specific delivery of the goods, the seller must refund the purchaser the one provided at the lowest price. No later than within the same time limit, the purchaser is obliged to send or hand over the purchased goods to the Seller. The goods should be returned to the seller (not as payable on delivery) in a complete manner, at best in the original package, free of any signs of wear or damage. The purchaser bears costs related to returning the goods. The seller is not obliged to return the received money to the purchaser before the purchaser hands over the goods or proves that the goods have been sent to the seller. Should the returned goods be damaged as a result of a violation of the purchaser’s obligations, the seller is authorized to request from the purchaser compensation for the goods value diminution and set off such a claim against the sum to be refunded. Exceptions: The right to withdraw from the contract cannot be applied in the case of contracts of the delivery of digital content, unless the content was delivered on a material carrier, or in the case of service contracts, in both cases provided that performance was delivered based on a prior express consent of the purchaser before expiry of the time limit for withdrawal from the contract; in addition, in the case of contracts of delivery of services or goods (including alcoholic drinks), the price of which on the financial market fluctuates independently of the seller’s will; in the case of contracts of delivery of goods modified based on the purchaser’s request or for the purchaser’s person, and in the case contracts for perishable cargo, in the case of goods which was irreversibly mixed with another type of goods, or unpacked from a sealed package and cannot be repacked for hygienic purposes; in the case of audio or video records or computer programs, if the purchaser opened the original package; in the case of delivery of newspapers, magazines, or other periodicals; in the case of contracts of accommodation, transport, boarding or organization of leisure time provided within a specified time limit, or in the case of contracts concluded based on a public auction as per the act regulating public auctions. The specimen of the notice for withdrawal is available here The seller is authorized to withdraw from the contract at any time before the goods are delivered, if the seller is not able without prejudice, for reasons attributable to third parties, to deliver the goods to the purchaser within a time limit that is reasonable with respect to the circumstances and/or should it be discovered that the purchaser violated a contract previously concluded with the seller. In addition, the seller informs the purchaser that the contract shall not be concluded if there are justified doubts as to the actual identity of the purchaser or in the case of obvious errors provided in the information about the goods or their price.
Rights and obligations arising from defective performance Quality upon acceptance Should it be discovered that the accepted goods are defective (for example fail to have the agreed or legitimately expected properties, cannot be used for customary or agreed purpose, are incomplete, have been delivered in erroneous quantity, rate, and/or weight, their quality fails to comply with other statutory, contractual or previously agreed parameters), then defects of the goods, for which the seller is liable, are concerned. The purchaser may request from the seller, no later than within two years as of acceptance of the goods, either a removal of the defects free of charge or a reasonable discount on the price; unless the request is unreasonable in respect of the defects (in particular if it is not possible to remove the defect without any undue delay), the purchaser may request to be delivered a new item of the goods free of defects or a new component free of defects, if the defect concerns only such a component of the goods. Should repair or replacement of the goods be impossible, the purchaser may request a refund in the amount of the purchase price. For a period of six months as of the acceptance of the goods, it is expected that a defect of the goods existed already upon the acceptance of the goods. The seller is not obliged to satisfy the purchaser’s request, provided that it has been proven that the purchaser knew about the defect in the goods prior to their acceptance or caused the defect themselves. Statutory rights arising from defects The seller is liable for defects discovered in the goods within a warranty period of 24 months or within a “use-by” period specified in the respective advertisement, on the goods package or in the attached instructions for use. Within this time limit, the purchaser may file a complaint and upon their discretion request for the defect meaning a substantial violation of the contract (regardless of whether the defect can be removed or not): • removal of the defect by delivery of a new item of the goods free of defects or by delivery of the missing item of the goods, • removal of the defect free of charge by repair, • a reasonable discount from the purchase price, or • a refund for the purchase price based on withdrawal from the contract. A substantial violation of a contract refers to a violation in respect of which the infringing party knew or must have known, already upon the conclusion of the contract, that if the other party had been aware of such a violation, it would not have entered into the contract. In the case of a defect meaning a non-substantial violation of a contract (regardless of the fact whether a removable or irremovable defect is concerned), the purchaser is authorized to request either the removal of the defect or a reasonable discount on the purchase price. If a removable defect is rediscovered after repair (the third complaint in the case of the same defect or the fourth one in the case of a different defect), or if the goods have a greater number of defects (at least three defects at the same time), the purchaser may request a discount on the purchase price, replacement of the goods, or withdraw from the contract. The seller shall not be liable for defects arising from normal wear and tear or failure to follow the instructions for use. The seller undertakes to provide the purchaser with an extended contractual warranty. Settlement of a complaint The purchaser is obliged to file a complaint with the seller or a person appointed to carry out repair without any undue delay after the defect was discovered. If the purchaser files a complaint in writing or in electronic form, the purchaser should provide their contact details, description of the defect, and their request concerning the method of the complaint settlement.
The form for download is available here. The purchaser is obliged to inform the seller of their preferences upon informing them about a defect or without any undue delay after the information about a defect was submitted. Change in the choice without the seller’s consent is only possible if the purchaser requested the removal of a defect that has been proven to be irremovable. Should the purchaser fail to choose the right arising from a substantial violation of the contract within the specified time limit, the purchaser’s rights will refer to those arising from a non-substantial violation of the contract. The purchaser must prove the purchase of the goods (at best by the receipt attesting the purchase). The time limit for the settlement of a complaint starts running from the moment of filing (informing of) the complaint. The purchaser must hand over or deliver the goods to the purchaser or to the place determined for repair upon filing the complaint or thereafter. During transport, the goods should be packed in suitable packaging material preventing their damage; the goods should be clean and complete. The seller is obliged to decide on a complaint immediately, or, where applicable, on the fact that the decision requires expert’s opinion, no later than within three business days. The information on the necessity of expert’s opinion must be provided to the purchaser within the aforementioned time limit. The seller shall settle a complaint, including defect removal, without any undue delay no later than within 30 days as of its filing, unless a longer time limit is agreed on with the purchaser in writing. Upon such a time limit expiry, the purchaser has the same rights as if a substantial breach of a contract were concerned. Should the seller refuse to remove a defect in the item of the goods, the purchaser may request a reasonable discount on the purchase price or withdraw from the contract. The warranty period is extended by the time that elapsed from filing the complaint until its settlement or until the purchaser was obliged to collect the item of the goods. If the goods or part thereof are replaced, the liability of the seller is applied as if the purchase of new goods or part thereof were concerned. If it is not possible to monitor the progress of the settlement of a complaint on-line, the seller undertakes to inform the purchaser of the complaint settlement as per the purchaser’s request by e-mail or SMS. In the case of a justified complaint, the purchaser is entitled to compensation for effectively incurred expenses. Personal data protection The seller is the controller of personal data provided for the purpose of performance under the contract. Identification and contact details of the data controller Company: FLEKC s.r.o. Registered office: Dany Medřické 1001, 252 64 Velké Přílepy ID No.: 27458920 VAT ID No.: CZ27458920 Telephone: +420 777 889 869 E-mail: info@frpneu.cz Contact address: Ke Statkům 16, 252 65 Tursko The purpose of processing, scope of personal data and the legal basis for processing The purchaser acknowledges that for the purposes of the conclusion of a purchase contract, subsequent performance thereunder (purchase order processing, provision of delivery from the warehouse and delivery of the goods to the purchaser) and/or settlement of rights arising from defective performance (complaints), the data controller will process and maintain, in compliance with the Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter referred to as the “GDPR”), the purchaser’s personal data within the following scope: name, surname, address, e-mail address, telephone number and payment details (in the case of cashless payment). The legal basis for the processing of personal data is, in compliance with Article 6 paragraph 1 subparagraph b) of the GDPR, performance under a contract to which the purchaser is a party. Categories of recipients/recipients of personal data The data controller undertakes not to disclose personal data to any other entities than the undermentioned processors: a) contractual forwarder, whom the purchaser selects in the purchase order form, for the purpose of the goods delivery; a list of the forwarders is available here and the data will be provided within the following scope: name, surname, address, e-mail, telephone number; b) the operator of the Heureka.cz portal for the purpose of generating and sending questionnaires concerning satisfaction with the purchase within the scope of the Ověřeno zákazníky (Verified by Customers) program in which the e-shop participates. The legal basis for personal data processing in this case and in compliance with Article 6 paragraph 1 subparagraph f) of the GDPR is the legitimate interest of the data controller resting in surveying the purchaser’s satisfaction with the purchase at the data controller. Sending questionnaires concerns all purchasers who did not refuse to be sent commercial communication within the meaning of section 7 subsection 3 of the Act on Certain Information Society Services (No. 480/2004 Coll.) and is carried out after every purchase in the e-shop. The operator of the Heureka.cz portal is authorized to use the submitted e-mail address exclusively for the purpose of generating and sending the satisfaction questionnaire within the meaning of the Ověřeno zákazníky program available here. The purchaser may at any time object to being sent e-mail questionnaires within the Ověřeno zákazníky program by refusing additional questionnaires by means of a link provided in the e-mail with the questionnaire. In the case of objection, the questionnaire will no longer be sent to the purchaser. Storage period Personal data will be stored by the data controller for a period necessary to discharge the contract (purchase order processing, provision of delivery from the warehouse and delivery of the goods to the purchaser) and also for the period of the statutory warranty (24 months as of the goods acceptance) or for the period of warranty arising from the contract. The purchaser acknowledges that as per section 31 of the Act on Accounting (Act No. 593/1991 Coll.) the data controller is obliged to maintain accounting documents and accounting records (invoices) for a period of 5 years starting at the end of the accounting period to which such document relates (which means that if you purchase the goods during 2018, the invoice must be maintained till the end of 2023). In addition, the data controller is obliged, as per section 47 of the Act on Administration of Taxes and Charges (Act No. 337/1992 Coll.), to maintain the invoice for a period of 3 years as of the end of the taxation period in which the tax duty related to the invoice originated (this means that if you purchase the goods during 2018, the invoice must be maintained for the purposes of the tax administration till the end of 2021). The invoice comprises the following personal data: name, surname, and address. In addition, the purchaser acknowledges that as per section 35 of the Act on Value Added Tax (Act No. 235/2004 Coll.) the data controller is obliged to maintain accounting documents for a period of 10 years as of the end of the taxation period in which the taxable performance was provided (which means that if you purchase the goods during 2018, the invoice must be maintained till the end of 2028). The tax document comprises the following personal data: name, surname, and address. Purchaser’s rights related to their personal data The purchaser also acknowledges that according to Articles 15 through 21 of the GDPR the purchaser has the following rights: a) to access to their personal data consisting of the right to request from the data controller the confirmation whether the purchaser’s personal data is or is not processed, and if it is, the purchaser has the right to request access to such personal data and information defined in Article 15 of the GDPR; b) to rectification of inaccurate personal data concerning the purchaser; in addition, in respect of the purposes of processing, the purchaser has the right to request the completion of incomplete personal data, namely also by the submission of an additional declaration as per Article 16 of the GDPR; c) to erasure (the “right to be forgotten”), resting in the fact that the data controller without any undue delay erases the personal data concerning the purchaser as soon as it is no longer necessary for the purposes of performance under the contract, unless there is a different legal reason for further processing of such data; d) to restrict personal data processing in the cases defined in Article 18 of the GDPR; e) to personal data portability under conditions specified in Article 20 of the GDPR; f) to raise an objection to personal data processing as per Article 21 of the GDPR. The data controller will provide the purchaser upon their request with the information about the implemented measures in any case no later than within 20 days as of the date of request. Where in doubts concerning personal data protection, the purchaser has the right to approach the Office for Personal Data Protection that is the supervisory authority in this respect to file a complaint therewith. The seller must allow purchases without registration and the data of unregistered purchasers may be used exclusively for the contract discharge and not for marketing or business communication.
Settlement of disputes Any disputes between the seller and the purchaser are to be decided by courts of general trial jurisdiction. The purchaser as a consumer has, according to the Consumer Protection Act (Act No. 634/1992 Coll.), the right to an out-of-court settlement of a dispute arising from a purchase contract or from a service contract. The entity who is authorized to carry out the out-of-court settlement of a dispute is The Czech Trade Inspection Authority. Detailed information is available on the website www.coi.cz. The out-of-court settlement of a consumer dispute is open exclusively upon the consumer’s request and only in the case that the dispute could not be settled directly with the seller. The request may be filed no later than within 1 year as of the date when the consumer exercised their right being the subject-matter of the dispute with the seller for the first time. The consumer has the right to open the out-of-court settlement of a dispute on-line via the ODR platform available on the website ec.europa.eu/consumers/odr/. The purchaser also may approach dTest, o.p.s., via www.dtest.cz/poradna or on the telephone number 299 149 009, if in doubt about their consumer rights. The seller undertakes to prefer the out-of-court settlement of disputes with the purchaser, unless the purchaser refuses to take part. Out-of-court settlement of disputes can also be carried out via the VašeStížnosti.cz service on the website www.vasestiznosti.cz. This procedure does not refer to mediation as per the Mediation Act (Act No. 202/2012 Coll.) or the arbitration procedure as per the Act on Arbitration and Enforcement of Arbitral Awards (Act No. 216/1994 Coll.) and its application shall not affect the authorization of the parties to approach The Czech Trade Inspection Authority or the court with their claim. For the period of the out-of-court settlement procedure, no periods of limitation or foreclosure as per the Civil Code are running or start running, until either party to the dispute refuses to continue the procedure. Supervision of adherence to duties imposed by the Consumer Protection Act (Act No. 634/1992 Coll.) is performed by The Czech Trade Inspection Authority (www.coi.cz). Other For the purposes of these Business Terms and Conditions, the purchaser refers to a consumer, who unlike the seller, does not act when concluding and performing under the contract within the scope of their business activity or within the scope of their activity as a self-employed. Other For the purposes of these Business Terms and Conditions, the seller refers to a business person, who unlike the purchaser, acts when concluding and performing under the contract within the scope of their business activity or within the scope of their activity as a self-employed. Collection of worn-out tyres Upon agreement made over the telephone or in writing, the purchaser may order from the seller a free-of-charge collection of worn-out tyres within the territory of the Czech Republic that will be provided by a transport partner of the seller. Please, attached below find a list of partner tyre services: Jaroslav Bečák, Na Letné 623, 783 53 Velká Bystřice Petr Kamenář, Kapitána Jaroše 1552, 413 01 Roudnice nad Labem Autoservis Jaroslav Jajčík s.r.o., Dýšina 297, 330 02 Dýšina Autopneuservis, Plynárenská 2, 360 01 Karlovy Vary Jaroslav Novotný, Na Vyhlídce 109, 273 51 Červený Újezd Petr Brejcha, Zákovany 29, 273 28 Otvovice Pneuservis Bílý & syn s.r.o., Kamenice 747/2, 625 00 Brno Jakub Seidl, Laurinova 92, 293 01 Mladá Boleslav David Patala, Záhumní 361, 744 01 Frenštát pod Radhoštěm AUTORONA s.r.o., Drážní 11, 627 00 Brno Milan Bobek, Skalice 180, 671 71 Skalice Gabriel Sarofin, Velkomoravská 77 (areál ZZN), 695 01 Hodonín Autocentrum RK cb s.r.o., U Jeslí 1, 370 01 České Budějovice TOLIMA CZECH expres s.r.o., U Stadiónu 4 (the opposite premises), 779 00 Olomouc Jaroslav Opočenský, Obvodová 759/13, 400 07 Ústí nad Labem SUZONEX s.r.o., Skryjova 1606/8, 614 00 Brno PNEU - DRTIKOL s.r.o., Horní Libchavy 218, 561 16 Libchavy Hp Auto, U Elektry, 190 00 Praha 9 SJ Trade, s.r.o., Hlavní 1, 252 42 Jesenice Tomáš Vanča, Hrádek nad Nisou 318, 463 34 Hrádek nad Nisou Jiří Petrik, Elišky Krásnohorské 3105, 438 01 Žatec Pneupremium.cz, Čechova 239, 388 01 Blatná Racing Line CZ s.r.o., Vážní 908, 500 03 Hradec Králové Bruno Pepernik. Autoservis. Lipnická 528, 753 61 Hranice Pneu Stěhule, Petroupec 12, 256 01 Benešov Pneuservis Eva, Libochov 75, 294 42 Dobrovice Auto IMBA s.r.o., Slévačská 494/3, 190 00 Praha 9 Pneu TOPKB s.r.o. Týnecká 815/26, 779 00 Olomouc-Holice Pneservis Florýk s.r.o., Kralická 5040/3, 796 01 Prostějov Pneuman Distribuce s.r.o., Chvalšinská 168, 381 01 Český Krumlov Auto-moto servis StarCar, Nad Nádrží 396, 538 25 Nasavrky BK pneu (Jiří Ballarin), Opavská 62, 747 22 Dolní Benešov – Zábřeh Havlíček Václav (pneuservis), Vápno 18, 533 16 Vápno Pneuservis J&R Kopecký, Hemy 809, 757 01 Valašské Meziříčí Pneumatiky Kvapil (Jaroslav Kvapil), Dolní Třešňovec 32, 563 01 Lanškroun Tire at Globus. Mamiňák Lukáš, Poděbradská 293, 530 09 Pardubice Pneuservis David Dušek, Na Břehu 63, 463 11 Liberec Jiří Palička. REPAS Robousy, Robousy 28, 506 01 Jičín PNEUSERVIS Bystřice pod Hostýnem (Tomáš Duroň), Přerovská 89 (the former LIDRUKOV premises), 768 61 Bystřice pod Hostýnem – Rychlov Pneuservis Tomáš Fúzik, Potoční 6, 682 01 Vyškov Pneuservis T&T s.r.o., Na Návrší 1882, 735 41 Petřvald u Karviné Pneuservis Štekl, Hřbitovní 2605, 415 01 Teplice Pneuservis Josef Hanzal, Rudolfovská 164, 370 01 České Budějovice Warspite s.r.o., Horská 288, 541 02 Trutnov TruckTrans Mazourek s.r.o., Smečno 374, 273 05 Smečno Roman Daněk, Pražská 2244, 580 01 Havlíčkův Brod Rostislav Kniezek (Global Pneu), Podvojná 816, 735 31 Bohumín Autoservis Marek Navrátil, Hybešova 650, 682 01 Vyškov Pneuservis a autodílna Pavel Drapač, Okružní 1659, 676 02 Moravské Budějovice Auto Bílá Hora, Bělohorská 967/210, 169 00 Praha 6 – Břevnov Refinishing Cars Autolakýrnické práce Jiří Bureš, Nádražní 22, 763 21 Slavičín Pneuservis Lubor Kundera, Palackého 1385, 769 01 Holešov Pneubazar, pneuservis Jozef Wagner, Velký Beranov 312, 588 21 Velký Beranov Pneu Hanuš, Kunčice nad Labem 22, 543 61 Kunčice nad Labem RPG Recycling, s.r.o., Vazová 2143 688 01 Uherský Brod RPG Recycling, (Business Park) U Továren 31, 102 00 Praha 10 – Hostivař VSV reality s.r.o. Autoservis Shik. U Větrolamu 1802/2b, 184 00 Praha 8 – Kobylisy SKOM Company s.r.o., Vlastina 889/23, 161 00 Praha 6 – Ruzyně (tyre service on the premises behind the WOODCOTE shop) AUTOCAR online s.r.o., Rakodavy 222, 783 75 Věrovany TTYRES s.r.o. (the agricultural cooperative premises), Živanice 206, 533 42 Živanice Pneuservis Řevničov (Marek Quaiser), Husova 535, 270 54 Řevničov Michal Černý, shop, Nádražní 21, 252 63 Roztoky Tomáš Kříž. Autoservis. Suchdolská 1054, 252 62 Horoměřice RP trading SE. Pneuservis. Důl ČSA 429, 270 Rynholec Jiří Vacek, Pražská 208/871, 41801 Bílina Martina Hořínková. Pneuservis. Mráčkova 5, 143 00 Praha 4 Stanislav Hlinica, Poustka 27, 439 07 Peruc TRUCKTRANS Mazourek s.r.o., areál ul. U Zámku, 273 05 Smečno VALATRANS s.r.o. Autodoprava. Liptál 483, 756 31 Liptál Jaroslav Juříček. Pneuservis. Horní Bečva 648, 756 57 Horní Bečva ZAKOTRANS s.r.o., areál Pentas, Na Závisti, 508 01 Hořice Michal Chalupa. Pneuservis. Hlavnovská 146, 277 14 Dřísy NEJDRAZSIPNEU.CZ LTD. – branch, Bílkova 855/19, 110 00 Praha Patrik Bohdálek. Pneuservis. Pavlice 204, 671 56 Pavlice Vitalij Kozovy, the premises of Krušnohorské strojírny, Řetenická 133, 415 01 Teplice Pneuservis – Rudolf Doleček, Koliště 59, 602 00 Brno Pneuservis Zdeněk Vitešník, Záviškova 1177, 594 01 Velké Meziříčí Pneuservis Holub, Rychaltice 119, 739 46 Hukvaldy Pavla Tomicová, Kutnohorská 24, 281 63 Kostelec nad Černými lesy Autodoprava Nicola Kudrnová, Malířský koutek 813/9, 400 01 Ústí nad Labem Pneuservis Oldřich Krupička, Ledce 115, 273 05 Smečno A-Express s.r.o., Štefánikova 300/22, 326 00 Plzeň Petr Peiger, V Zátiší 1024, 278 01 Kralupy nad Vltavou
Collection of electrical equipment and other products The seller provides the service of the collection of electrical equipment from households and the collection of separated electrical waste, batteries, and accumulators in compliance with the applicable legal regulations. The customer is authorized to return the old electrical equipment upon purchasing similar new equipment or batteries or accumulators in the seller’s business premises. The customer is also authorized to return electrical equipment, electrical waste, batteries, or accumulators in the respective municipal collecting points intended for the collection of such waste. In addition, the seller provides for the collection of used electrical equipment from households free of charge directly in the household, if the customer orders goods of a similar type and purpose. Collection is available for the same number of items of electrical equipment that has been ordered. Electrical equipment, electrical waste, batteries, and accumulators must not be discarded with communal waste but need to be returned to places intended for this purpose, i.e. collection points or places where their collection is provided, such the places enumerated above. The equipment and waste mentioned above will be recycled and used for the manufacture of new items of equipment. Hazardous and harmful substances present in this equipment may cause damage to the environment or human health. Matters not mentioned here are governed by the Civil Code (Act No. 89/2012 Coll.), Consumer Protection Act (Act No. 634/1992 Coll.), and other legal regulations as amended. The contract and related matters are governed by Czech legal regulations. Amendments to these Business Terms and Conditions in a different than bilaterally approved written form are excluded. These Business Terms and Conditions are effective as of 1 February 2019. These Business Terms and Conditions were prepared by dTest, o.p.s. By adopting these Business terms and Conditions, the seller voluntarily has become part of the system of “improvement of the quality of business terms and conditions” the purpose of which is to make business terms and conditions clearer and simplified, to improve the relations between consumers and business persons, and to guarantee the business terms and conditions for the purchaser/consumer. The awarded mark dTest business terms and conditions is valid from 1 February 2019 to 31 January 2020. If you have any questions concerning these Business Terms and Conditions or if you are unsatisfied with the services provided by the operator, you can reach us over the telephone on the dTest consultation line: 299 149 009, in electronic form by submitting your inquiry at the website www.dtest.cz/spotrebitelska-poradna or in writing at the following address dTest, o.p.s., Černomořská 419/10, 101 00 Prague 10. As of 24 March 2020, it is possible to use the Twisto services for payments. The “Twisto” payment is provided by Twisto payments a.s., ID No.: 01615165, incorporated in the Comm. Reg. administered by the Municipal Court in Prague, section B, file number 19085, with its registered office Újezd 450/40, Malá Strana, 118 00 Prague 1 (hereinafter referred to as “Twisto”), based on the assignment of a receivable being the payment of the total purchase price with an extended maturity to Twisto, namely under the terms and conditions provided in the General Business Terms and Conditions for Customers of the “TWISTO” service. By opting for the Twisto service, the purchaser represents that the purchaser is competent and older than 18 years of age and being aware of the fact that the “Twisto” service is intended for persons who fulfil the specified requirements. If the purchaser uses the “Twisto” service through the seller and provided by the Twisto company, the purchaser must make the payment (i.e. the total purchase price and costs related to the transport of the goods) within 14 days as of the dispatch of the goods or service. The purchase contract is concluded by filling in the purchase order form on the part of the purchaser, acceptance of the purchase order on the part of the seller (by a written confirmation sent by electronic mail), and by payment for the ordered goods or service on the part of the purchaser or using the “Twisto” service. The purchaser is aware of the fact that if the “Twisto” service is used, the purchase order becomes binding and cannot be used as a reservation form for goods or services. The purchaser agrees that by opting for the “Twisto” service in the shopping basket of the trader and based on the subsequent approval of the Twisto company, the purchaser has accepted the General Business Terms and Conditions for Customers of the “TWISTO” service.
